Booked a flight for 5 people to UK but then my wife was diagnosed with a very agressive cancer. I asked BA to please refund my tickets because my wife had to go into the hospital. I explained that I could get letters from the surgeons. They refused. I asked if I could get a credit for future ...
I booked my flights from Travelocity and 2 days before my scheduled departure Travelocity sent me an e-mail that "the airline has changed my ticket". I checked the airline's website and my itinerary was still available. Travelocity agent then put me on hold for 30 minutes without coming ...
We'd concerns for 2 months and also the second we came the woman informed us there is no areas accessible, I had been really pissed we went 8 hours. We didn't obtain not just one easy telephone call to let's understand something, We'd room togo we'd to prevent at 3 resorts to locate one which could ...
They will tell you only after you book the reservation that it is not refundable. When tried to work with them, they said they can change the reservation to a shorter stay. What they really did was to BOOK another reservation only to cancel it again without any refund. The manager and rep were very ...
I was called by a Sales Representative of a company based in Florida called "Preferred Guest Resorts" which I had purchased a 'vacation package' for $298.00 with 18 months to use the package. Due to a death in the family and other personal tragedies, I have not been able to use this as ...
My daughter went to "Hotels.com", after three hours and her in tears I took the phone. They had withdrawn over $1500.00 from our account for flights that were wrong. I spent the next 7 consecutive hours on the phone, beginning at 10:30pm with a phone center in India. They stalled me while ...