In July I purchased a supplement from Berkeley Nutraceuticals.in order to get the discount price, it was necessary to sign up for an offer with Leisureplus. I was assured I could cancel with Leisureplus at any time at no cost to me.
On August 6th I received my first communication by mail from Leisureplus. I promptly called, that same day, and cancelled my "membership."
On September 1st, I noticed that $8.95 had been deducted from my checking account by Leisureplus. Unfortunately, the name they use when selling packages is not the same as the one they use to bill you, so I didn't recognize the deduction and just assumed my husband had purchased something.
Leisureplus deducted another $8.95 from my account on September 29th, and I finally realized who they were at that point. I called Berkeley Nutraceuticals to explain the problem. I found that they couldn't have cared less. They gave me the Leisureplus phone number and told me it was strictly my problem to deal with.
I called Leisureplus today, explained the situation, and demanded my money back. They claim that my call to cancel membership appears in their records, but that somehow "the automated cancellation process was never completed." They say that they will now refund any money they have deducted in a prompt manner. But seeing that they are already listed on this site, I am wondering if they really will. I will keep everyone posted as to the outcome of this.
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