In May, my wife, two year old daughter and I stayed for three nights at the Wyndham Nassau Resort & Crystal Palace Casino.in the lobby of the hotel we were offered a free breakfast and gifts to sit through a presentation for Royal Holiday Club. We were told it would take ninety minutes. It took close to four hours..
It appeared to my wife to be a good deal, in exchange for almost three thousand dollars, we would be given X number of points to be used at any of their resorts/. My wife was told, because she specifically asked, a number of times, if there were any extra fees to book a vacation with the club? She was told no, there were no other fees.
I remember while walking away from the presentation-and sale - saying to my wife that this company must be legitimate, after all, they are operating inside the lobby of hotel owned by a publicly traded company; this cant be a con I said naively;.
Several days later, after returning home, she called Royal Holiday to book a resort vacation". She was informed that there was a seven hundred dollar fee every time you booked a vacation with the club|. We immediately cancelled, by registered mail and email, the purchase and sale agreement within the seven days of signing! A casual subsequent investigation on the internet revealed many complaints against Royal Holiday Club, as well as a ABC News 20/20 investigation.
We received several days latter a letter from Royal Holiday Club stating that they were unable to cancel and refund ourmoney. The Visa company has also basically said tough luck, you signed the contract.
I send a letter to the Wyndam Hotel group outlining the above. I received a letter stating that they are aware of the group operating in their hotel and will look into it. On a trip advisor website, I have seen complaints about RHC operating in the lobby of this hotel dating back to 2003. Wyndam knows perfectly well who and what RHC are doing in their lobby.
Royal Holiday Club are corporate con artists added and abetted by companies like Wyndam.
If you are in any hotel anywhere in the world and are offered Timeshares or Travel Club membership, walk away, quickly, you were almost mugged.
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