We too paid for a package holiday to Orlando, a cruise to the Bahamas, an a bonus holiday to Mexico.in May we paid 546 and were told that they would send us some airline vouchers to help pay for our flights and that they would extend the time to take the holiday from 12 months to 18 months. We did receive our travel information package along with our leather luggage and extra FREE gift which was a travel clock but did not receive our airline vouchers, and the travel package said it had be taken within 12 months. So today emailed FIC to ask where the vouchers were and to try and extend the time to 18 months like they said they would, only to receive the email below. So much for the extra FREE gift, this was the most expensive luggage set and travel clock I have ever purchased or ever likely to again.
Below is the email I got today, to which I have replied asking if I will get a refund, not much chance of that, will probably just get the same old auto response email.
As one of our many customers who purchased a travel products package that included luggage, electronics, and software, as well as a complimentary holiday bonus certificate, we must update you on the most recent set of circumstances that has arisen involving our company.
It is with extreme regret that we must announce that due to circumstances outside of our control, our company has been forced completely out of business due to total insolvency.
Our shipping records confirm that the luggage, electronics, and software products package you purchased has been delivered to you. However, with much sorrow, we have to inform you that the complimentary holiday bonus certificate must be suspended. We are truly sorry for this most disappointing news. The demise of a long-standing company is a painful experience and we sincerely regret that our devastating company loss affects you and your family.
We would like to make you aware that there are several Internet links available to customers that offer incredible discounts for immediate and future travel requests. You may already be aware of these options, but we would like to give you a convenient opportunity to see all of the different options listed on a single page. Please go to www.softbreezes.net and you will find almost all of the discounted travel options that are available today.
Again, we offer our deepest apologies for this most unfortunate happening. If there was anything further we could offer, we would, but our company has been forced to close down completely. We deeply regret the disappointment created for you and your family.
Most Sincerely,
Fulfillment International Corporation
Steve
Southampton
United Kingdom
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