I got my money back!
I would like to thank all customers who have been posting reports on Ramada Plaza Resorts and on All Seasons Travel - two names for the same company obviously - in my previous posting I was hoping to be able to get my credit card company to stop the transaction before it got out to All Seasons - unfortunately that was not possible anymore.
But my research on this site helped me to get my money back from All Seasons as I was able to confront the supervisor with enough information and threaten to complain in the right places that he had to agree to refund my money!
I would like to pass on my info so other customers to make life easier for them:
1. Ask why neither on their homepage nor in their confirmation E-Mail they state their terms and conditions i.E. Possibilities of cancellation.
2. Be brave and don't ever let the rep talk down to you, just keep repeating at all times that you are asking for immediate refund of the full amount you have paid.
3. Use the term 'time share company' - they won't be able to contradict you on this one.
4. If you have to, threaten to write letters of complaint to the AJC (Atlanta Journal Constitution) - that's where they place their newspaper ads.
5. Tell them you already placed a complaint with your credit card company about All Seasons
6. Joker: if all else fails, just let them know that they already have been banned from making business in several states of the U.S.By capital law suits. That should definitely do it! Good luck to you all!
Swiss person
Zug
Switzerland
0 comments