Usacomplaints.com » Traveling & Tourism » Complaint / Review: Station Casinos - Red Rock Casino, Aliente Casino, Green Valley Casinbo, Palace Station Casino, Boulder Station Casino Refuse to honor mailout. #770159

Complaint / Review
Station Casinos
Red Rock Casino, Aliente Casino, Green Valley Casinbo, Palace Station Casino, Boulder Station Casino Refuse to honor mailout

Station Casinos sent a mailer out that said they would give $250 of free slot play once each week from Nov 13 to Dec10 - a total of four weeks. They decided after the first week tha the offer should only be $5 each week and are not honoring the mailer. Perhaps it was an error on the part of Stations Casinos marketing but it seems that a reasonable solution would be to offer some smaller but meaninful amout - perhaps $50 or so not $5. Travelors should be aware that Stations does this and if they stay at Stations casinos they may not get what they were promised when they made the reservation. Most of these type of mailers say that management reserves the right to cancel or change them at their discretion. This on DOES NOT have that anywhere on the mailer.

When I spoke with Gina S??? The head of marketing, she said they will honor the $100 food credit that must be used all at one time in November and December. As a single senior citizen I can not use more than $30-40 each time.

I am scanning the mailer and will include it


Offender: Station Casinos

Country: USA   State: Nevada   City: Las Vegas
Address: 1505 S Pavilon Center
Phone: 7024953000

Category: Traveling & Tourism

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