Usacomplaints.com » Traveling & Tourism » Complaint / Review: Staybridge Suites LLC - Rude and Unprofessional. #750991

Complaint / Review
Staybridge Suites LLC
Rude and Unprofessional

I'm a visitor at your Stafford Staybridge department in Virginia. I'd prefer to increase my understanding for that hotels in the resort. I discover that the features work to help me with my requirements while joining my military program at Quantico, VA. The breakfast each morning, your kitchen within the areas, towels along with other hotels are why I made a decision to remain at your resort. I read indicators through the resort and also the same indication are available in each space. The indication suggests the following:

If you should be staying significantly less than 7 evenings:

Light-Touch housekeeping support is supplied daily, Monday through Friday, and contains the alternative of applied towels, the clearing of garbage, and also the making-of your mattress. Weekend Light-Touch Support is supplied on the demand basis just, and certainly will be planned by calling the leading table at expansion 0 by 5 P.M. On Friday morning.

If you should be staying over 7 evenings:

Full-Service cleansing is supplied on the regular schedule, and was planned whenever you checked in to the resort. To verify your day of one's full-service cleansing, please contact the front desk.

Light-Touch housekeeping support is supplied on other times, Monday through Friday as defined above.

Conserve money. Help the envirnment.

Staybridge Suites housekeeping support hasbeen made to supply our visitor using the worth, solitude and versatility they really want. We've also created this support to diminish our effect on the surroundings by helping preserve natural sources.

In the event you need to create extra or substitute housekeeping plans, please feel liberated to contact us via the front desk.

Swimming & workout towels:

For the comfort, extra towels are supplied in the swimming as well as in the workout area.

On September 20, Joy Taylor the Overall Director approached me regarding my utilization of the towels. She talked in my experience concerning the state-of that the towels have been quit when I applied it after my Fighting Styles Instructor Instructor (MAIT) Program 3-11. I applied these towels to clean up like every additional visitor within the resort.in my own program, we undergo severe physical exercise. A number of which monitors dust along with other substance from operating outside. Pleasure had explained that my utilization of these towels have been disrespectful towards the support supplied mentioned about the hotel plan. She also explained that she wasn't likely to cost me for that problems completed and he or she wasn't likely to contact my immediate string of order (boss) when it comes to my misconduct like a military support member. At that time, I had been surprised to become voiced to about that issue. I informed her that I'll work by any means that I will to solve this case. I fought to comprehend why I sensed I had been within the incorrect to no confidence. I later understand that with the encouraging details mentioned through the resort so that as a visitor I had been not within the incorrect.

On September 21, Joy Taylor approached my first sergeant 1stSgt Rogers. 1stSgt Rogers approached me regarding this problem to comprehend why Ms. Taylor named her voicemail. Pleasure explained that my misconduct have been improper towards the proven fact that I quit her an email and my stay like a visitor was no more available.

I found the final outcome when Joy thought I had been disrespecting the team or every other visitor she might contact my String of Order. I also requested that she contact the MAIT Program regarding my misconduct and conduct. Moreover, I also mentioned within the notice that I obtained these towels in the initiatives to applied bleach and soap to clean out these supplies by which she thought was improper. I requested this to comprehend what conduct is suitable like a visitor inside your resort. Some concerns that require to be solved. Do I like a visitor need to purchase the problems? Do I like a visitor need to clean towels the resort company consider unacceptable. Do I like a visitor need to be troubled of any effects of misconduct from my String of Order leading to resort staff individual views about me? Do I like a visitor have solitude to any diploma? Ms. Taylor went totally out-of her method to make me like a visitor within this resort experience uneasy. Personally I think that no plan or process set by your resort has been sacrificed. The only real issue caused by this problem is employees concerned as well as their administration abilities when coping with clients. I request that Ms. Pleasure apologize on her improper conduct and start to become better-trained on her placement like a General Manager. Or even ready to come quickly to that contract, I'd request that the more competent person of greater prominence to put on this Common Manager Placement to cope with clients.


Offender: Staybridge Suites LLC

Country: USA

Category: Traveling & Tourism

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google