Usacomplaints.com » Traveling & Tourism » Complaint / Review: Rocky Mountain Resort Management - BEWARE: Bait & Switch Rental booking operation. #749881

Complaint / Review
Rocky Mountain Resort Management
BEWARE: Bait & Switch Rental booking operation

I wish I had read reviews before I booked a rental with this company using airbnb. What a nightmare! The pulled a classic bait & switch on me. I booked a beautiful 3BR in Breckenridge and after confirming the booking and airbnb charging me I got a call from RMPMI saying the place was no longer available and they will be give a different place. Turns out the new place is totally run down with no amenities. We asked for a refund for which they refused, called my wife & turned totally hostile, used abusive language, made outright racist comments and hassled us over the phone multiple times. After the bait & switch I tried to give them the benefit of doubt to find me a better place but they instead chose to be abusive & racist. Extremely disappointed that my wife had to face this. Airbnb seems to be on our side on this one and is trying to get our money back.


Offender: Rocky Mountain Resort Management

Country: USA   State: Colorado   City: Littleton
Address: PO Box 631487
Phone: 8887002754
Site:

Category: Traveling & Tourism

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