November 29
Letter written to: http://usacomplaints.com/write.Asp
consumer complaints.com
On June 18, we purchased a time-share at the Grand Regency at Thousand Hills Condominium described in the Declaration of Condominium for Grand Regency at Thousand Hills Condominiums, recorded in book 0389, page 0035, Week Numbers 42, Unit Number G232A and G232B.
We placed a down payment to Spinnaker Resorts and made several payments to EFI Funding Company, PO Box 5119, Buffalo, NY 14240-5119, (888) 373-77678 (Billing) and (800) 377-5953 (Collections). The time-share was scheduled to be ready for occupancy on 1 January.
I wrote several letters to Spinnaker Resorts (to several different addresses), the Grand Regency Office (Branson Missouri), and Doreen Fane (sp) in Orlando Florida. We were given Doreen's name by Sherry LNU Last Name Unknown) Owner Relations Department Manager, The Grand Regency at Thousand Hills Condominiums, from as early as February to inquire on the status of our time-share purchase. These are their addresses and telephone numbers (if available):
Sherry LNU (417) 337-5623
Spinnaker Resorts
French Quarter, in Branson
Manager, Owner Relations Department
2800 Green Mountain Dr
Suite 1D
Branson, MO 65616
Doreen Fane (SP) (407) 355-3168
Portfolio Manager, Spinnaker Resorts
7536 Municipal Drive
Orlando, FL 32819
Grand Regency Group, LLC (Telephone Number Misplaced)
2800 Green Mountain Drive
Suite 1D
Branson, Mo. 65616
Linda Cain (417) 348-1231
Officer, Verification Department
Spinnaker Resorts
3265 Falls Parkway, Suite 1-K
Branson, Mo. 65616
EFI Funding Company
PO Box 5119, Buffalo, NY 14240-5119
Billing Issues: (888) 373-
Collections Issues: (800) 377-5953
We have not received any correspondence from any of the above addressees.
During our attempts to contact representatives of Spinnaker Resorts we received our Warranty Deed certified by Mr. Robert A. Dixon, Recorder, Taney County, Missouri. The Warranty Deed was recorded in Record Book 411 at Page 8611 of the Taney County Records. The Warranty Deed was sent under-cover by the Mr. Jack P. Qualey, Jr. For the Qualey Law Firm, P.A. 32 Office Park Road, Suite 100 Courtyard Building, PO BOX 10, Hilton Head Island, South Carolina 29938, Tel: (843) 785-3525, Fax: (843) 785-3526, e-mail: [email protected].
Mr. Qualey also confirmed the deed was recorded as stated above. The original owner's title insurance policy, No. 72097740-31212, was issued by the Chicago Title Insurance Company and included with the Warranty Deed.
To try to resolve this issue, I have also contacted EFI Funding (address and telephone numbers listed above). They were not able to assist me in any way.
We have not been able to resolve this issue as of this writing.
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