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Usacomplaints.com » Traveling & Tourism » Complaint / Review: Hilton Garden Inn, Conrad Hotels, Hampton Inns and Suites, Doubletree, Hilton Worldwide, Embassy Suites, Homewood Suites by Hilton, Hilton Grand Vacations - They refuse to Honor Best Rate Guarantee! Claiming that included breakfast makes this a vacation package. #596577

Complaint / Review
Hilton Garden Inn, Conrad Hotels, Hampton Inns and Suites, Doubletree, Hilton Worldwide, Embassy Suites, Homewood Suites by Hilton, Hilton Grand Vacations
They refuse to Honor Best Rate Guarantee! Claiming that included breakfast makes this a "vacation package"

I booked a room through the hilton.com website after being reassured by Hilton's "Best Rate Guarantee", which states that if you find a lower rate within 24 hours of booking your trip they will match it and give you a $50 Amex gift check.



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