Usacomplaints.com » Traveling & Tourism » Complaint / Review: CheapoAir.com - Very misleading, hidden charges and terrible customer service. #418198

Complaint / Review
CheapoAir.com
Very misleading, hidden charges and terrible customer service

I looked throughout to get a great deal on the resort for 3 times. I came across this type of good deal on cheapoair.com & was pleased to observe that it had been refundable up to your day before my stay. Effectively first got it all reserved and recognized (also late) they billed me $85 in taxes & "govt" costs! Which was significantly more than the price of 1 evening within the resort. Acutely sly, but I ought to have now been examining sooner.

Then I discovered that I'dnot have the ability to remain in the resort in the end. Positive thing it there is the choice to stop at free.inCORRECT!!! I named to stop plus they explained that there's a control charge for eliminating of $35 along with a company cost of $50. Are you kidding me??? I noticed nothing about these costs everywhere about the site while I had been arranging. (which was the thing I had been spending really close focus on) I attempted to inform them-this & they'dnot move. I requested to keep in touch with a boss & was ostensibly informed also poor, you've to pay for it.

Another unsettling factor was looking to get to this place to stop within the first place. I invested a 1/2 time on-hold & needed to quit. Attempted again & eventually got through after 45 minutes! Subsequently was positioned on and off store for 20 units while they done taking up my data. Their telephone lines were bad therefore it was very difficult to listen to, plus we'd a significant language barrier to cope with.

Please remain faraway out of this website!!!


Offender: CheapoAir.com

Country: USA

Category: Traveling & Tourism

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