Richard e jacobs group is the company in charge of the pier house resort and caribbean spa key west.
This hotel knowingly allows guests to be subjected to a local crook-thief - drunk - scumbag.
Concierges and hotel management have an exclusive with a local watersports company called hydro thunder key west. This company gets all of the pier house bookings for jet ski rentals and boat rentals. Owner of hydro thunder key west john evans is a scamartist and has not only screwed his own customers with bgus dammage claims to jet skis (getting alot of extra money) he was involved in the grand theft of a local yacht and arson. Besides this evans is a local drunk, you can see his mug shot on the monroe county sheriffs office web site.
This concierge service at the pier house doesnt tell you that by making a 20 second phone call booking your jet skis they get 20-30% cash of your money from evans under the table.
You pay alot for a room and management and concierges make thousands a week of your money by booking local activities..
Dont you think they should take that 20-30% and give it to you as a guest instead of pocketing it?
We have been told this week that the hotel manager has or is involved with owner john evans. That would make sense to why they have an exclusive with a trashy company like this. There are much better watersports businesses at better prices. If concierges here and management want to make 20 - 30% under the table for booking your activities is this a place you want to stay?
If this hotel doesnt give a d*n about you and subjects you to suck a local thief, do you want to stay there?
Google - hydro thunder key west
Read the garbage this felon has been through...
I tried talking to heads at the richards e jacobs group and they wouldnt return my call so obviously they dont give a d*n...
I did speak to kelly fountain pier house manager and she not only didnt give a d*n she was very foul mouthed...
Our suggestion..
Find a better hotel that gives a d*n about their customers... If the richard e jacobs group should decide to get rid of this trash vendor and apologise for their rude management we will update this..
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