Usacomplaints.com » Traveling & Tourism » Complaint / Review: Westagate Branson Woods - Yea, we know she lied to you, but hey. She got fired for it, we still cant help. #394133

Complaint / Review
Westagate Branson Woods
Yea, we know she lied to you, but hey. She got fired for it, we still cant help

My wife and I were approached with a free stay in Branson in exchange for going to a siminar for about an hour. First mistake? Going. When we arrived at the siminar, more like a slaughter, they gave us a saleslady that was very good at her lying, hindsite. She tried selling us a timeshare for around 20,000, when we said no way, we are not spending that kind of monies, she misteriously came up with a timeshare she said had just come in because the people that had it decided due to health reasons, they did not want it anymore.By the way, now that we dont want ours, they say they do not resell anyones timeshare. How did that one come up? Another lie.

She then proceded to tell us that even though we have week 7, thats not a problem, we could use it at any time, any where in the United States as long as there is an available room when we want it and there is "ALWAYS" somewhere to go. She stated that we could also trade our week in on a cruise for a small fee of 59 dollars. She then said, lets go see your deeded property, this is the one you own and will stay in if you come and use your week in Branson Woods.

We went to the unit and she explained that we made a smart investment because we got such a deal we could sell it back to them for a profit. She them continued to tell us that they are putting in a indoor pool and many other things right accross the street from our unit. When that is done she explained, your unit will go up in price tremendously.

Later when we tried to us our week, we were told you cant without paying extra monies. We then asked to speak to a manager, which took several days to get in touch with, when we finally got to speak to someone and got nowhere, he said when you are in the area come in and speak with him and he would see what he could do.

So, we went to Branson and spoke with him, his response was, we are sorry you were lied too. We know your saleslady lied to you and many others, thats why she was fired. We cant do anything about it, but, I can sell you an upgraded package for several more thousands so you can use it. Needless to say, we have a piece of crap timeshare in week 7 that we cannot sell. When we were in the sinimar we explaind to our saleslady that we both drive buss and cannot get off our jobs at the same time, except for June and July, she said no problem you can use it anytime, anywhere.

How, in the United States can a company of anykind tell you, sorry you were ripped off and lied to but we cant help you. Her being fired for lies and deception to customers is suppose to make us feel that her actions were justified. I hope there is such a thing as carma, if there is, this company is in for a rough ride.


Offender: Westagate Branson Woods

Country: USA   State: Missouri   City: Branson
Address: 2201 Roark Valley Road

Category: Traveling & Tourism

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google