Paid For Seven Nights Received 6 Nights...
I won an auction for 7 nights in Oahu with air fare. I was booked for six nights arriving the day after. I sent many emails and one phone call to skyauction, and three calls to the hotel. The hotel keeps telling me I am booked for 6 nights and skyauction tells me I am booked for 7.
The hotel tells me that skyauction never call to confirm the reservation. So, how do they know that the reservation was made correctly or not. I had to pay for the first night myself. It is my personal opinion that skyauction is a rip-off and has the worst customer service I have ever seen. Take a look at complaints.com to see many other complaints about this company.
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