Myself and my family have just returned from a villa holiday in Majorca while there our villa was broken into the back door was wide open and over a £1000 worth of our possessions and clothes were taken obviously this ruined our holiday but we thought well at least we have insurance and can claim it back, we got a police report and once home called Tesco insurance to report it to be told as we could not tell them how the thieves had gained entry our insurance was void they did not even want to see the police report or ask what had been taken there was no sympathy just coldness and very rude customer care, we were even told we should have taken everything out with us every time we went out (how many people do you know that when on holiday walk about with a suitcase full of clothes?) Even the people I rang to get replacement E111 cards and driving license were sympathetic and said how sorry they where but not Tesco. We have bought Tesco travel insurance, car insurance for years but this was the first time we have ever tried to claim, It has taught me one thing the people who stole from us I can forgive as they may have nothing Tesco are bigger robbers than them they have billions and now I know why. I will never ever give them another penny of my hard earned money oh and by the way I work for them and have done so for 20 years.
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