Complaint / Review
Lifestyle Holidays - LH Escrow Company
Don't be scammed! Contact Federal Trade Commission for this Company... Together we can stop this! Playa Cofresi, Puerto Plata

We were also ripped-off by Lifestyle Holidays. We puchased a VIP Platinum Membership in April and were told numerous LIES by our salesman. We have still not recieved our deed from Dr. Jesus Garcia/LH Escrow Agency in Miami, Fla. Or our book of Sister Resorts.
1) Every e-mail I sent to customer service asking questions has gone unanswered. The telephone numbers we were given have been busy or won't go though for 4 months now.
2) We were told making reservations was "just a phone call away". When we arrived home our first e-mail from customer service stated we had to make reservations through e-mail or fax... Not by telephone. Not at all what we were told by our saleman. I tried to make a reservation and nothing was available.
3) We were given a CD to set up a web site to rent our villa (that's how they get new people to sell to) and it was completely BLANK! I asked for a new CD and they didn't know what I was talking about.
4) I cannot get on the web site as a member, and they can't answer why, so I can't search for their Sister resorts either. I can only e-mail customer service and wait sometimes 7 days to get any kind of answer.
5) We were given a RCI membership for 2 years as part of our membership. There are 4 couples on our contract but only 2 names were given to RCI and mine wasn't one of them so I cannot exchange through RCI. They have done NOTHING about this to date after many e-mails.
I have contacted Bank Of America and put this in dispute. I have also contacted the Federal Trade Commission and filed a formal complaint. PLEASE contact them as the more complaints they have the better. They investigate on companies out of the country. Their telephone number is 877-382-4357. I also contacted the Attorney General in Fla. As that is where the escrow agency is located. I can't find out if this escrow company is licensed as no one in Fla. Seems to know from the Attorney Generals office to the Dept. Of Bussiness & Professional Regulators but I will continue to find out because no one seems to have them listed... Strange isn't it?