We purchased our vacation package for $2500 about six years ago (same as previous complaints). We signed up for travel the following year. A year later we arrived, the accomidations were terrible and we ended up paying more for the vacation that if we had booked through commercial travel agents. We were so unhappy, we decided to never travel or have anything to do with this travel club ever again. To make matter even worse, we received a bill the following year stating that they had increased the yearly dues. I immediately contacted the 800 number and told them I wished to cancel the contract. I didnot even want a return of the inital money. I was told to write a letter to an address in Cancun. I wrote the letter stating that I wished to cancel the contract, etc but never received any response at all. Two years later I received a letter from a Collections Compay want money for past dues. I never received any statement saying I owed money but to save my credit rating, I paid the bill. Now this year (in Junly), I have recived another bill stating that my dues were due in January and they are threatening to send the bill to a Collections Compay (again). I never recived any statement saying anyting was due. I called the 800 number and asked for the "Contract" department, they basically told me Ii was stuck in the contract but email the "[email protected]". I did this requesting to termincate my contract yet again, but have not heard anyting in response. This play is a total ripoff. I was told that I am stuck with 30 years of monthly dues no matter what and have no way to terminate the contract.
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