Usacomplaints.com » Traveling & Tourism » Complaint / Review: Universal Action Travel - Under Investigation for Fraud. #310934

Complaint / Review
Universal Action Travel
Under Investigation for Fraud

This company are such scam artists not only to they lie cheat and steal they even tried to manipulate the government that regulates their service they had the nerve to lie on their application to become a seller of travel... Now why if youa re a reputable company would you lie on an application? I'll tell you why... They are a farce, They intend to imitate a real travel agency, However thye do not provide the consumers with the full services of a travel agency. Good thing they got busted, Now the good people of Northa Dakota are getting all the thousands of dollars back that this company stole. See the article below If you have purchased a so called "Travel Package" from this comapny I suggest you cancel immediately and call your card company. They are trying to immitate other Reputtable companies by using a similar name. But they are far from Originals.

Department Press Release

08-31
Major Bob Johnson,
(850) 245-1300
johnsoar@doacs. State. Fl. UsTerence McElroy
(850) 488-3022
mcelrot@doacs. State. Fl. UsBronson Announces Filing Of Charges Against Travel Agent
TALLAHASSEE Florida Agriculture and Consumer Services Commissioner Charles H. Bronson announced today that a criminal charge has been lodged against a Tampa woman for falsifying her application to sell travel in Florida. Charged with making a false statement on a state application - a first-degree misdemeanor - was Patricia Holguin, 44, the owner of Universal Action Travel, 7211 N. Dale Mabry Highway in Tampa. She was issued a notice to appear in court by Bronsons Office of Agricultural Law Enforcement following an investigation by the departments Consumer Services Division. According to authorities, the suspect falsified the kind of travel packages she was selling to reduce the amount of bond that she had to pay. To protect consumers in the event a travel agency goes out of business or defaults on its commitments, a bond is generally required so that consumers can get their money back. Holguin is accused of denying that she sells travel certificates - generally open-ended travel packages where travelers can decide when they want to take their trip.By doing so, she was able to evade having to post a $50,000 bond, and instead posted a bond in the amount of only $10,000.in addition to issuing the suspect a notice to appear in court, Bronsons department also filed an emergency suspension order, prohibiting her from selling any travel certificates until she increases the amount of bond filed with the department to $50,000. Great Vacation Destinations, Inc., a wholly-owned subsidiary of Bluegreen Corporation of Boca Raton, Florida, agreed to comply with North Dakota law, paid $2,500 in lieu of civil penalties and provided refunds to all North Dakota customers. Plaza Resorts, Inc. Which does business under various trade names including Ramada Plaza Resorts, Imperial Majesty Cruise Vacations, Imperial Majesty Cruise Line and Regal Empress Cruise Vacations, and a related corporation, VL Orlando Building Corp., agreed to comply with North Dakota law, paid $5,000 in lieu of civil penalties and agreed to provide refunds to all North Dakota customers upon request. Some RibFest leads were sold to directly to Resort Tours & Accommodations, Inc. Of Winter Garden, Florida, which agreed to comply with North Dakota law and to provide refunds to all North Dakota customers upon request. Additional leads were sold to Universal Action Travel, Inc. Of Tampa, Florida. Owner Patricia Holguin did not provide requested information and failed to adequately respond to a Civil Investigative Demand issued by the Attorney General. The Attorney General obtained a court order requiring a response to the Civil Investigative Demand and prohibiting Universal Action Travel, Inc. From doing business in North Dakota. After providing responses, the company settled the case by agreeing to comply with North Dakota law, paying $1,000 in lieu of civil penalties and providing refunds to all North Dakota customers. Additional Time Share Marketing Investigations In addition to the actions directly related to the RibFest event, three other time - share-related investigations and actions were also completed.


Offender: Universal Action Travel

Country: USA   State: Florida   City: Tampa
Address: 7211 N. Dale Mabry Hwy. Ste-200
Phone: 8006441648

Category: Traveling & Tourism

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