Usacomplaints.com » Traveling & Tourism » Complaint / Review: Somerset Limousine / Sold Gold Limousines Ltd - Ripped of kids for service not rendered on junior prom night. #288072

Complaint / Review
Somerset Limousine / Sold Gold Limousines Ltd
Ripped of kids for service not rendered on junior prom night

My 17 yr old son and his friends rented a limo from somerset limo for ther junior prom night on march 15 they were to have the bus from 12am to 8am for which they paid 1680.00. They were picked up in front of my home as the parents dropped them off. Well of course the old familiar tactic is to try and sneak alchol on bus and bribe the driver like all kids do for which it failed for them and what ever was sneaked on was removed from the bus at the request of the driver and chapparone (which by the way was not requested by the client) to have a chapparone. They got off to a late start and were heading for the hamptons to meet another bus which turned out to be going to the city instead. But they still decided to take a drive out there. 2 of the kids needed to be home by 4am and since they didnt reach manorville till 2am they decided it was no point in going further due to the kids who needed to be home so they returned back to my home to wait out side for there mom to pick up the 2 kids. They had told the bus driver he could leave and come back in an hour for them in which he had given them his cell# to call for when they needed to be picked up. Well low and behold the driver never answered his phone and these kids were left stranded on the street with no where to go. They were all freezing and tired. They started to walk around to try and stay warm and eventually walked to a diner to sit and eat and warm up.

When i called the company to find out why these kids were left alone and no one was notified they did not call me back till the next day trying to tell me they had a whole list of why they didnt return for these kids. Saying they were smoking on the bus being rude and that when they dropped them off they said that they knew they were going to drink the alcohol that was left behind and would be drunk and they said it was stated in the contract if they were unrully the service would terminate for which they were not. It
also stated they were not alowwed to leave the kids alone until a parent arrived after the phone call was made. They created a bunch of lies to cover there screw up by stranding 20 minors on a street at 3am in the morning alone. I feel under no circumstances should these kids have been left alone for 1 second they were 15,16, 17 yrs old. And they refuse to compensate this kids for ruining there prom night and gave them a taste of how there can be really nasty people out there to take advantage of kids. So hopefully people will be aware of this company and stay clear they do not honor there contract or offer anything in return to compensate for the screw up.


Offender: Somerset Limousine / Sold Gold Limousines Ltd

Country: USA   State: New York   City: MASSAPEQUA
Address: 5670 MERRICK ROAD
Phone: 5167973588

Category: Traveling & Tourism

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