We were contacted last year by a telemarketing company called PERFECT MARKETING out of Tempe, AZ. We were told that if we attended a travel presentation provided by GLOBAL VACATION VENTURES in West Palm Beach, FL, we would receive a voucher for a FREE vacation or cruise.
After attending the presentation, we did receive our voucher from GLOBAL sending us to Minivacations, Inc. Out of Tampa, FL. We contacted them and after several upgrades (balcony room, time of year, etc) we were in it for $2,049.00.
We put a $500.00 deposit down in Aug. 2005 and were told the balance was due by Dec 12. On Dec. 8, I contaced Minivacations and paid the balance of $1549.00. When I asked the representative when I would receive my tickets, she said approx two weeks before sailing.
I am due to depart on March 12 and I have not received my tickets, nor do I believe that I ever will. I have tried to contact the company for several days and phones are busy, or not being picked up at all. The email I used to confirm payment is not deliverable any longer.
I also tried to contact the attorney agent for the corporation, but he will not take my calls because he said he does not represent Minivacations, Inc. Regarding this matter. Obviously, I was not his first call!
I have called Royal Caribbean Cruise Lines and they have no record of our names on the ship we were told we were on. I suppose Minivacations took our money and never booked our cabin.
Kristina
Wellington, Florida
U.S.A.
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