Tried refund on website. Baggage document no. Requested but don't keep it.
Called various place but didn't work. I keep passenger receipt/excess baggage mm/b94A03
/bozen, psgr ticket 00162379376381
$50 charged to American express account ending 8-81005. Ticket no. 01626016162831
passenger name MITA/FIRST CHECKED document type excess baggage.
Hoping you can arrange the cancellation of charge.
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