Usacomplaints.com » Traveling & Tourism » Complaint / Review: CheapTickets.com - Cheaptickets customer service. #1035419

Complaint / Review
CheapTickets.com
Cheaptickets customer service

I agree and will never use cheap tickets again. I have not even taken my vacation yet.
They billed me twice for airfare.
Once through United and once through delta. I guess they found a cheaper rate so changed it to save money. So they billed me twice for 1920.00 dollars each time I
have 1800 credit left after the first charge. The second charge made me 108.00 dollars over my limit. The denied they made a mistake, denied they ever billed united on my card.

It was the exact amout and only 2 minutes later. I only used them and never gave my card to any other travel site. I went to get gas on my way to work and my card was denied.

I knew i had 1800 limit left so what gives.

After 3 hours of calling cheap tickets who told me to call united who told me to call the bank who told me to call cheap tickets and so on and so on. I finally got it worked out and got gas and was late to work Discover card is who corrected the mistake for them not cheap tickets
I then called cheap tickets to complain and the represenative told me there was nothing she was going to do to help me.
I said fine Ill blog you guys and let everyone know about this and she said!!! Quote "ok your not the only customer we have". WOW! Im taking my trip because its to late to book someone else and to expensive to cancel but will never use CHEAP TICKETS.com again.


Offender: CheapTickets.com

Country: USA

Category: Traveling & Tourism

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