AT&T (and maybe other carriers) have colluded with cruise lines to charge exorbitant rates for telephone service aboard ship even when still in sight of land. The Cruise Roaming charges occur without notification whenever the cruise line has the system active. I called AT&T customer service ...
I recently bought a 2nd home in a small town about 100 miles north of Phoenix. T-Mobile's coverage there is totally inadequate. No T-Mobile stores, because their coverage is terrible. Only Verizon can handle this area. After several years w/T-Mobile, I need to get out of contract so that I can use ...
Global Telelinks has been charging money without asking us. It has happened twice to us consecutively. When we call them they say thier system is down, it must have been a system MISTAKE (a mistake that repeats everytime!!! And they do not do anything about it). The people in the company have no ...
I am terribly sorry about T mobile customer service agents and managers, supervisors... They all now how to say not to be saying to the clients!!!??? We had a big issue about our cell phone services; approximately six months ago I suspended one of our lines and I was told that I was going to be ...
I am really pissed with Verizon. I tried cancelling my home phone with them for 3 times. They gave me the run around. Putting me on hold for hours. I haven't had a real phone for more than 6 months yet they still charge me for the service. Then when I tried cancelling "the bundle" cause ...
Before the 30 day warranty was over, I asked for a replacement Magic Jack because tech support couldn't help to get it to work, but they denied me a replacement. They said it was my USB and computer and to get a new one to use the Magic Jack with. It started working on its own after 2 weeks, but ...