On March 13, Vonage removed my international calling plan (Basic World Plan) without my consent. According to the advertisement, the Basic World plan is a plan that features �Unlimited Calling to17 countries/cities.� I have been using this plan without any issue for more than a year. However I was ...
Shocking lack of customer service and complete inability to provide services sold. 3/2/09 I called and placed an order to change my phone number and add internet service. I was given a new phone number and told both the number change and the internet service request would be complete 3/12. I was ...
Contacted Vonage by the internet to have their service for my home phone, they transfered my phone number from AT&T to Vonage, waited for about 10 days, until somebody came to do my installation, it was not posible because, had some problem with my cable modem, after month an half I contacted ...
On the first part of Dec. I canceled my account with Verizon Fios, which included phone, internet and TV. I received a bill dated 12-13-08 that showed they owed me $31.88. When I called about my refund about three months ago. The girl preceded to tell me it would take thirty days for them to make ...
My husband had to pay for a rental car, and the company put a $300 hold on his BB & T account. He returned the car the next day, and though this was a Friday, the hold should have been released in a timely manner, right? No more than a day or two.instead the bank held the hold for who knows how ...