Usacomplaints.com » Telecommunications » Complaint / Review: Verizon - Rip-up. #820335

Complaint / Review
Verizon
Rip-up

You want to criticism verizon—they did visit us consideration rip off us plus they cost one thing in us acount but we never use it - and we never know it. They can't set anything cost to in my own bill with inexplicable it! Us home phone doesn't have long-distance only a local telephone but we've to pay for over $84.00 regular take a look at us bill we shall connect around notice criticism and further content two payment please investigate all bout it! Us regular bil down and up inexplicable it!

Again one thing cost display in my account we don’t know where originating from!

To whom it might conern:

MY NAME LINDA-I've my citizen telephone services (LOCAL PERSON HOME PHONE PROVIDERS)- I'm A PERSON OF VERIZON FOR LONG OCCASIONS - BUT NOWADAYS I can't go anymore! I did so contact them-and exercising together however they dismissed us - they didn't regard their client whatsoever. This month we exposed us payment –we was struck with a few fresh COST and mysterious costs. Plus they bet various like previous month - we did waited them for reactions it but two payment nevertheless display anything cost and inexplicable costs proceed directly into us consideration and without reaction from their store –even some notice to let's understand why they cost with a few quantity like above.

Please can you investigate and reviewed all im us consideration! Cheers

Under listed here is us tale:

On 0ct/01- we did contact verizon - asking them a promtion they send to us home - after confirm using their suppervisor - - she let's understand - in us consideration she found some mistake on it - but that’s from verizon false—so verizon will leave like this - but on-us consideration she did change it - she let's understand - 11/01 we are able to get lengthy distanse - montly secvices just $13.99- - we acknowledge opt for them. Now they tear-up – they cost us over like they guarantee $78.00—please is it possible to investigate and let's know why they could treat their customer like this? They didn't keep their guarantee using their client one factors when we callin criticism – one boss palm up a telephone on-us.

Next we did demand stop us longdistance services and we just decide for local person home phone services just - since before us local person home phone providers -we just pay only $7.00 a (we'd authorized from long-life of california with discount for lowincome)

However now each month we saw in us bill exhibit has ended $84.00—last month they charge in us billis $56.00- we did call them - and wondering why they place somethings cost to in us consideration with unexplaint it??? — they don’t response it today every occasions we looking in us bill - we would like to scream it - angry-trembling from anger and disappointment. They treated client very badly. Their customer services representatives were very badly, horrible exeperience. We can not thought it we're among hundreds or thousand who've a terrilbe experience with verizon. We think we won't suggests verizon to anyone otherwise - actually family or us buddies.

I've been coping with Verizon for THREE-MONTH, and that I dislike to completely abandon them, however they abandon me without any option. I usually believed Verizon was a reasonable organization, but I had been incorrect, today I'm requesting they evaluate my balances and examine all occur to my account


Offender: Verizon

Country: USA   State: California   City: Perris

Category: Telecommunications

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