Everybody, study this line and find out the type of assistance miracle jack customers get once they buy miraculous port... The possible lack of customer support and assistance is undesirable. I'm obtaining a new company!.
You're currently communicating with 'Laura'
Your Problem identification for this talk is LTK554019629056X
Laura: Hi, how can I assist you to?
Me: Hi Laura, I've an issue incorporating worldwide credit to my miraculous port quantity XXXXXXXX.
Me: I obtain the following error information after I attempt to publish a cost of. Log_id (73364445): ORA9: Way Too Many ENERGETIC Charge Cards (oracle_magicjack: stay)
Laura: thanks.
Laura: Please wait while I examine that for you personally
Me: I had been on the talk to a help representative from miraculous port earlier within the week and was informed that it'd be set. However nothing. I have to create a global phone at this time and that I cant.
Me: please solve this problem for me.
Laura: thanks.
Laura: I'm moving one to among our top% brokers as ranked by our clients. Please keep while I move you.
Me: cheers
Please wait while I move the talk with the very best suitable website owner.
You're currently communicating with 'Mason'
Your Problem identification for this talk is LTK554019629056X
Mason: Hello. My name is Builder. To higher help you, I would like to place you on-hold while I examine your prior talk/s. Thanks.
Me: okay
Mason: thanks for patiently waiting.
Mason: Glad you talked in, I'll be aiding you today.
Mason: which means you still didn't obtain any mail from our finish relating to your charge card on document, proper?
Me: no nothing
Me: I want this issue solved immediately. I've to create global calls today and that I cant
Mason: Ok, have you been in a position to maintain while I check up on your statement within our finish?
Me: please aid me with this specific issue
Me: indeed
Mason: One minute please...
Mason: thanks for waiting.
Mason: I apologize for that lengthy wait, it would appear that our technicians continue to be focusing on your mail and you will be delivering you an update ideally within 24 hours. I am aware this has had too much time to become solved which is really annoying in your component. But please don't fear for I'll ensure that this issue of yours is likely to be set the moment possible.
Mason: I'll do exactly what I will to obtain this completed within 24 hours.
ME: Thanks but that's simply too late for me, i can't wait twenty four hours. I've to create a global phone over the following time. With having said that, may include 10 bucks of credit to my amount thus for that trouble that magicjack has triggered me when I created this demand together with your team more than 48 hours ago?
Mason: I'm sorry for that wait. I'm going to be correct along with you.
Mason: Ok, I'll tell them about your request.
ME: thanks, im standing by
Mason: One minute please...
Mason: thanks for patiently waiting.
Mason: Ok, they'll be looking into your demand and certainly will revise you the moment possible.
Mason: Is there other things I might assist you to with nowadays?
Me: Yes I am awaiting one to react by having an update
Mason: Ok, please do watch for the e-mail update that they can be delivering within 24 hours.
Me: Mason this really is insane! You folks don't provide a shit about your visitors! I'll publishing this talk throughout public boards and magicjack websites to exhibit everybody how miraculous client look after their customers.
Mason: I've currently supplied you-all the info that you'll require, I might need to finish this talk today.
Because we'venot noticed from you, we ought to launch this talk. Please go here in the event you require further help: www.magicJack.com/techchat
You're not presently in a conversation program.
You're not presently in a conversation program.
0 comments