Usacomplaints.com » Telecommunications » Complaint / Review: Mediacom - Phone / Internet Service. #664583

Complaint / Review
Mediacom
Phone / Internet Service

I changed to Mediacom from Embarq 24 months before simply because they were cheaper and we were attempting to pare down costs. Child, was that the mistake. Not that Embarq was that excellent, but Mediacom may be the absolute TOUGHEST. For the whole time that people've had their support, our home reduces out occasionally, someday for times at the same time. All of the period, we-don't actually realize that the support has gone out until we attempt to create a phone. Where stage, I contact Mediacom and protest plus they state the conventional type of "we-don't understand why you're having these issues". They actually went as far as to inform me to record the times/occasions and length of the failures after which contact them back. Okay. Well, I actually donot have time for you to babysit my telephone support. But, I will let you know it is extremely unnerving whenever we are out of city and can't achieve our kids in the home since the telephone support has gone out. Calling neighbors and friends to-go check up on them... It is ridiculous. Fortunately we've mobile phones. We desired to stop the home company entirely, since we donot require it also it fails half the full time anyway, however the cust support representative claims that people need to buy a pack bundle to be able to use Mediacom providers. She stated they are able to remove the home, but we'd nevertheless need to purchase it. Really?! I cannot let you know just how many calls I Have overlooked due to these failures. Folks tell me constantly that my telephone simply rings and bands. No answering device or voice-mail, simply buzzing. That is since itis a dead-line and our support has gone out. This criticism does not actually protect the company disruptions we encounter often with this web. That's an entire additional Oprah show. Grrr.

I called Mediacom today... Again... Since the support was out... Again... Since I Have been waiting on the phone from the support specialist for a visit, whom I've no thought if he attempted to contact me or not, since my SUPPORT HAS GONE OUT! Therefore, easily need to reschedule my visit, not just have I lost 4 hours of my day-off resting here waiting, I'll need to reschedule my appt for a later date down and I've compensated Mediacom for support that I was not receiving. After I described this for that umteenth time for you to the woman I had been talking-to nowadays, she crabbily stated she was sorry I sensed this way of course if there is other things she may help me with. What about taking your bottom top over your face and taking, you moron

Eventually, I would like to simply use mobile phones and also have web, but we-don't have that choice. The city we reside in is outside Minneapolis and we've just two ISPs: CenturyLink and Mediacom. And, they both pull...

Perhaps we will return to utilizing records associated with pigeons... Could possibly be much more effective.


Offender: Mediacom

Country: USA   State: Minnesota

Category: Telecommunications

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