Whatever you do... Do NOT go with Clear internet service! Beware! When I originally signed up, I signed up at a Best Buy location that had a clear booth set up. The service rep told me I had a one year contract, and I would "lease" the modem for one year. Now I am trying to cancel my service, and they tell me that my contract was TWO years (if it was I never would have agreed to it because the lease on my apartment was only one year) and for me to cancel my service, they want me to return the modem to them AND charge me a $40 restocking fee! And all the while when I am trying to cancel my service, the lady is trying for 10 minutes to keep me from cancelling, but being extremely rude and pushy about it. Then she tells me that if I can get someone to take over my service they will give me a giftcard, and starts offering me all these sales and deals on keeping my service? Hmmm, ya, they didn't offer me any "deals" when I had called technical support over a dozen times the past 12 months when my internet was down because of their crappy service and poor signal. Almost DAILY my service drops, and I cannot even tell you how many times I have had to have them "reset" my modem. But amazingly, when I called to cancel today, and I told them that I haven't been happy with clear since I got it, now they want to run all kinds of tests, and troubleshoot how to make it faster! Where has all this sense of urgency and initiative been the past year when I had no service!!! Oh and not to mention it took them 5 months to change my phone number in the system, because everytime I called, the automated system could never find me. If you want a reliable internet provider, this is NOT the one for you. Most of my friends and family that had clear before, don't have it anymore because of the slow speeds. Not only that, but the reps are extremely rude and pushy, and I don't think they recieve any sort of customer service training on ettiquette before they take calls from people. Spend the extra $10 a month and use your cable service provider, or ATT or CenturyLink, if your from Vegas. I wish I had!!! Guess I will suck it up and pay the stupid $40 restocking fee for some idiot to take it out of the box and ship it to someone else and say its "new"...: (
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