Usacomplaints.com » Telecommunications » Complaint / Review: Metro PCS - Bill Matrix Sux and Metro PCS WILL lose me as a custome. #649885

Complaint / Review
Metro PCS
Bill Matrix Sux and Metro PCS WILL lose me as a custome

Only issues the 2nd month in AROW attempting to spend my City PCS statement utilizing Specific Pay by Bill Matrix. Customer Support Repetition and her boss Alycia were ridiculous and condescending. Program occasions out prematurely and locks you out. Should you place it in once like a money as well as your card must be prepared like a credit you get locked-out for 24 hours. Since you tried it a lot of occasions. Appears no real matter what you need to do wrong, for example neglect typing one area it returns having a concept to test again but matters being an endeavor and therefore really, very quickly you'll be locked-out for 24 hours. Not able to spend your statement if you don't proceed personally to some City shop and spend one more $3 for that opportunity. I'm not gradual and that I am not aged. 8 weeks in AROW they'd me chasing along the info in the people towards the Philippines why my card wasn't approved and that I was locked-out. Lastly this month speaking with a person support repetition, a boss from Statement Matrix demonstrated a complete waste of my period. Once more, headed right down to a City Computers packet and morter to pay for my statement since Statement Matrix includes a bad program! Metro PCS may drop me like a client over this and that I may publish on Facebook to my 600 connections about my poor encounter with City Computers and Statement Matrix. I actually donot actually care whois problem it's. I do want to keep in touch with a live individual after I have to (extremely difficult on both City Computers and Statement Matrix) and that I wish to spend my statement rapidly without issues online and with no additional "comfort" costs.individuals do not use Statement Matrix and do not proceed City Computers until they fall Statement Matrix and supply a method to spend your statement 1. With no extra convenience fee 2. And never have to auto pay it 5 times before that it is due. Absurd!


Offender: Metro PCS

Country: USA

Category: Telecommunications

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