Complaint / Review
Pioneer Telephone
Charging to disconnected nubers

After I registered for leader phone long-distance support I had been excited to possess this type of affordable support which was just charged for moments employed.

They provided 800 numbers aswell. Excellent

The only real issue is they extended to bill my charge card for that 800 numbers on the disconnected quantity for 1 5 years

I'd approached them after a few months to stop payment the charge card and convinced that these were charging the card for my new quantity and transformed the charge card data. I extended to get expenses in the first charge card organization month after month. I kept calling the charge card business thinking these were creating a error since after I might record into Leader phone and examine the consideration the aged charge card bill was not actually shown.

Well yesterday after I eventually got somebody about the telephone who'd consider my info significantly enough to find out their mistake they determined they might provide me 3 months of credit, about $6.85 due to their $36.50 error.

After I was initially advised of the costs being created were for my previous telephone number I had been informed these were for taxes and costs. I really couldnot realize why they'd be paying fees and costs on the disconnected range. Who'd be seeking fees and costs on the low-operating quantity?

Well today after I called back again to check up on the improvement of my situation I had been informed that since I have had described when they'dnot get this scenario right I may need to consider some legitimate activity they explained they'd removed actually the 3 months of credit. That I ought to be greatfull due to their present because it was not their error.

Then I discovered it WASN't fees and costs it had been the two (800) figures mounted on the consideration which were being billed which I ought to have transferred them to a different quantity because I really could have. Which it had been my responsibility to cover them despite the fact that they'd never been utilized and were clearly from the aged low-operating quantity.