Usacomplaints.com » Telecommunications » Complaint / Review: Optimum Cable Vision - Charges for another person bill. #412270

Complaint / Review
Optimum Cable Vision
Charges for another person bill

Hello,

I had been residing in exactly the same likely as someone else during 12/14/05-9/28/06. The individual residing in same likely with me transferred out and her

Support was disconnected. I resumed service under my title 11/22/08

Before service was linked, I'd to pay for a statement under my title from

10/2/02-6 that was $249.46

I Have since transferred to a different likely additionally moved my wire support.

Today I get a statement within the email from

Cablevision

200 Jericho Quadrangle 2nd fl

Jericho NY 11753.

Notice is declaring that I'm today accountable for the statement quit from the individual

Who existed within the additional likely with me from 12/14/05-9/28/06.

Balance $209.63

I named the amount shown and was informed by Michael, I'm accountable

For statement in additional individual's title since I also existed for the reason that likely at period

Support was made. Though this individual employed her title and social security number. I needed to create a complaint and Michael explained

I'd to contact 718 617 3500 cablevision to create criticism.

After I called I talked to Harriette 1/29/09, offered acct#. Harriette subsequently

Advised me that acct# provided goes in my experience. I advised her this isn't

My acct# having a balance owed. When she looked up individual's name who

Used-to reside in same likely as me, she unearthed that her acct data had happened to my acct outlined under my name.

I needed to understand just how can this be authorized?

This person exposed her acct utilizing her title, social protection # and day of delivery, just how can Cablevision place her stability on my acct.in a diverse apt by which I currently stay.

I also had an issue with Cablevison beforehand.

Before they restablished support with me where I settled the total amount that

Was left under my title from 10/2/02-6 $249.46,

Cablevision had me shown as residing in the Bronx in 2003.

I reside in Brooklyn all my entire life and also have just visited the Bronx a few

Of occasions. Simply because Cablevision noticed another person using the same title as me, Cablevision mentioned that I'd to show I never existed within the

Bronx. I delivered so much info to show I never existed within the Bronx. After I inquired what info Cablevision is basing this on.

Exp. Did the individual register with social security number. I had been informed

Number. The truth that my title fits an individual who existed within the Bronx

Who owed a stability is what data is dependant on. Till I really could show I had beennot

This individual within the Bronx, Cablevision put this individual statement on me aswell. This CAn't be authorized is what I am thinking.

I'd this type of difficult time with cleaning this Bronx area problem up,

That I subsequently closed up for legalservices once they found my work.

This recent problem using the statement quit by someone else has been charged in my experience, I'm allowing my authorized folks manage this. I do want to obtain the press

Involved with this. I had been informed while attempting to recfify problem within the Bronx,

Cablevisionn removed all there records a way in and data

Is not corresponding inside methods. Consequently, Cablevision is producing the

Clients cleanup there documents for them with to submit data to

Show your not another person. That is unaceptable and absurd.

As difficult as occasions are with this particular downturn happening and all, I can not

Think the nerve of those individuals.

I also believe Cablevision customer support representatives handle clients

As though this really is survival or anything. They are so disrepectful it's certainly

Unbelieveable. I'd Immediate Television that was cheaper and had no issues until my administration would not permit anymore aerial

S outiside of windows or on the top which annoyed me, but i somewhat recognized. Aerialis may look unpleasant based on just how many in one single region. This really is possibly why Cablevision treats their clients with thus

Much disrespect. Does anybody at Cablevision actually appear on the view and find out the quantity of grievances against their organization particularly

The client services repetitions. I really hope all of them shed their careers within the downturn. Cablevision doesn't have empathy for individuals and it is really a

Poor organization to register with. I tell everybody I interact with

About how awful the corporation is.

Can give update of problem.

Have a great time all.

Yolanda


Offender: Optimum Cable Vision

Country: USA   State: New York   City: Brooklyn

Category: Telecommunications

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