I'd the prepaid twelve months agreement. After my first-year of disappointed service because of poor link horrible speech particularly when calling a mobile phone, plus rude unhelpful customer support. I chose to stop my second-year. Therefore, I sent customer support to stop, they explained that my second-year agreement had instantly restored itself following the end-of the very first year which I really could not cancel it. Or I'd shed all of the cash paid upfront. After I asked concerning the cause their solution was actually smaller compared to prior emails: examine the conditions and situation on our site or anything to that particular impact.
Our understanding all that point that I really could stop anytime I needed following the first-year.
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