Usacomplaints.com » Telecommunications » Complaint / Review: Mediacom - Very poor service. #342098

Complaint / Review
Mediacom
Very poor service

1. Our telephone support constantly reduces out.

2. The telephone beeps as though another call is arriving, nevertheless when we switch-over to check on, there's no additional phone. This occurs continuously during discussions. After I called Mediacomis telephone expert, there solution was that I had been designed to maintain a record of each moment this occurs. I really donot feel so. I am spending money on operating support, to not work with Mediacom.

3. Though we were informed they'd look after it inside a couple times after installation, Mediacom nevertheless has not hidden their wire. Itis operating across my backyard where the children have tripped over it.

4. The tv transmission has cut right out many times. We are able to just get our film stations on a single tv.

5. After worrying about many of these issues in my first thirty days and seeking a reimbursement for that first monthis support based on their "Cash-Back Guarantee, " I had been informed they would not recognize their guarantee. While I requested to talk to a boss, I was informed she was in a gathering, but she'd call me back, but I Have not gotten a phone.

6. A Mediacom telephone specialist found our home to repair the issue. He was below significantly less than five minutes. He looked over our telephones, visited via a several selections about the tv, and requested my spouse to signal he'd set the issue without any proof. While she declined to signal, he rudely got the pill and strolled out with no term.

7. I've reported 4 occasions via Mediacomis online form, which guarantees that somebody may respond within 24 hours. I have not obtained one reaction from anybody from Mediacom within the last month.

These will be the details.


Offender: Mediacom

Country: USA   State: Missouri   City: Springfield

Category: Telecommunications

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