Usacomplaints.com » Telecommunications » Complaint / Review: Alltel - Poor customer service skills!. #284033

Complaint / Review
Alltel
Poor customer service skills!

I'd prefer to reveal an extremely horrible encounter that trigger me a-1 hour travel, gasoline, usage along with a large frustration in a Alltel store. It started having a LG8600 silver razor cellphone. Paint peeling and bad relationship. I had been advised to visit the closest Alltel shop to alter telephone for another cellphone. It"s still under warranty. Go to the shop and right of, guy, They inform me that I can not change telephone out, liquid harm (please don't purchase leather or any instances for these to are vulnerable to humidity. Therefore needed to do an insurance state. Talked with my insurance provider (get insurance for the telephone!!!) and was told, yes you will get telephone to get a charge of $50.00 hmmm! Yes compensated it surely needed my telephone. Anything is purchased out in my experience, however they provide me a natural telephone, not a problem with shade but check phone and it's only a little peeling onto it. I inform the purchase repetition he inform me this is actually the only color I will get the insurance provider claims I will just understand this shade. LIES, call Asurion while he'd hear, they've nothing related to what shade you receive, so long as it is the same manufacturer and same design. He had been an entire (physiological pit) stated their plan claims I get what I am provided, ohh yes I documented his title and all towards the Alltel Corporate workplace and also to the insurance provider and incidentally the entire time he was informing me each one of these lies I'd both repetitions from Alltel and Asurion about the telephone whole-time. I continued forward and got the telephone but I did so place a state within the reported all of the issues I'd togo through on which was suppose to be always a fantastic evening. I know there are certainly a large amount of great people available who'd prefer to understand, examine your telephone make certain it isn't vulnerable to humidity, that'll avoid your warranty (work may destroy your guarantee) draw the rear of one's telephone battery out when the group sign is red. Don't move foot within an alltel shop or call since you will be there considering on


Offender: Alltel

Country: USA   State: Texas   City: Sherman

Category: Telecommunications

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