Usacomplaints.com » Telecommunications » Complaint / Review: Charter Communications - Lowest customer support actually experienced!. #212428

Complaint / Review
Charter Communications
Lowest customer support actually experienced!

I've only go through the toughest customer support I've every undergone

I changed a number of my providers in January to higher fulfill my requirements. I had been offered charges for the decrease providers, nevertheless, in March after I got a complete statement I came across I had been being over-charged by $21 and so I experimented with contact Constitution Customer Support and obtain it fixed.

* I'd two online talk secessions simply to discover that they cannot decrease companies. They could simply raise your statement.

* I named in five times on three distinct figures

* I had been instantly disconnected 9 occasions while on-hold or being transferred

* I had been moved an overall total of 12 occasions

* I spoke to 6 people and also the sixth individual (Jeanie in payment) declined to I would like to keep in touch with a boss.

After two hours and seventeen minute. Within the telecom hole of night I acquired my $21 bucks back and my bill fixed. Many moment I began to simply move outside and consider my wire-cutters towards the wire.

Phrases can’t explain how furious I'm at Charter Communications. When there is some governmental fee I will record this also I'll be doing this.


Offender: Charter Communications

Country: USA

Category: Telecommunications

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