Usacomplaints.com » Sports » Complaint / Review: Anytime Fitness - Cancellation. #891315

Complaint / Review
Anytime Fitness
Cancellation

We went in and talked using the operator of ANYTIME EXERCISE and described we were moving to a different condition, he happily searched on his pc and discovered we weren't likely to be near to any ANYTIME EXERCISE, nearest you might be 3 hours from wherever we were shifting, it was IN- MAY we subsequently determined we were gonna stop our account, he was getting us $90.00 termination charge, we decided that will need to be good we were moving in June therefore we'd make use of the gym until then also it could be canceled after that with no more regular costs, NICELY THAT'S NOT WHAT HAPPENED... I recently recently needed to appear on our online banking account and unearthed that each month they've been getting out $49.17 as well as on 3/15 they got out $8.50 plus on 3/20 required out the $49.17, nicely I attempted three times calling there to discover WHY and just how to prevent this, no answer despite searching on the website to determine their in team hours and named during these occasions nobody responded, LASTLY NOWADAYS I get a solution, she wasn't worried about my problem despite detailing at length step-by-step what's occurred, all she said was I would like to consider your quantity and contact you back, nicely I'm still awaiting a phone back, certainly it doesnt take-but a couple of minutes to pull-up a document and find out they have been getting us each month despite the fact that we've not been there and we've transferred (when I told her) I appeared about the ANYTIME FITNESS site and observed that exceptions are created for termination costs (WE WEREN'T TOLD THIS FROM THE SELLER WE WE TOLD HIM WE WERE GOING) for just two factors health insurance and moving, their state clearly how Togo about obtaining the exceptions which we'd have happily delivered him a power statement in out title within our new house, he never provided that info to us GREATEST PROBLEM I've IS... We're still receiving charged each month for anything we ended THIS PAST YEAR... Anybody have suggestions about ways to get this money-back that's due people and obtain this case solved. I'm unhappy at-all by what has had place and am likely to contact Better Business Institution and Step of Business there and other people I have to to solve this problem and prevent it., ANY ADVICE COULD BE HELPFUL THANK YOU BEFOREHAND


Offender: Anytime Fitness

Country: USA   State: Iowa

Category: Sports

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google