I am an ex employee of Clovis Marine. I worked for Dave and Brenda Flum. I can assure the reader that it is worse than what has been reported.
Routinely, we use cheap replacement parts on customer boats. But charged out as if they were
factory authorized parts.
Routinely we used used parts.
Routinely we gave back parts to the customer that were not from their boats.
We used boxes on those return parts that were not what the replacement part was shipped in, so to trick the customer into thinking they got high quality parts.
Customers who returned were doubled charged for work that may not, or did not occur. Dave would cover for us and reward us to keep our mouths shut.
Customers who complained where threatened or intimidated then ignored.
The service orders were written vague for a reason, as not to let the customer know what actual work was performed. There is no way to break down the work by hours spent, or parts replaced.
Dave Flum handled all the repair orders and wrote the final analysis. The tech had no input or very little input.
Other shops in the Fresno area would have to re-repair our work leaving the customer angry.
Many good people were ripped off by Flum and Clovis Marine. I was embarrassed by what was going down and finally quit after seeing a customer and his family at the lake with a bad transom repair which we charged but did not perform.
Dave Flum is not an honest businessman. He would laugh and make fun of customers and their boats behind their backs. When the customer would come into the shop Dave would take over. Dave was very loud and intimidating. After the customer would leave Dave Flum would go into his office and laugh like a giggling idiot.
The word in the community is now out.
I, as an ex employee will be available to any customer for professional and technical assistance
and will assist said customers in court with expert testimony on what I experienced as an employee of Clovis Marine.
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