Usacomplaints.com » Sports » Complaint / Review: 24 Hour Fitness - Rude Staff. #648856

Complaint / Review
24 Hour Fitness
Rude Staff

It has been my home exercise space for that previous 2 yrs. I registered this gym since it is walking distance from my home. Actually, I've suggested this membership to my friends.

Until recently, my only criticism continues to be the women’s lockerroom is badly washed. Seldom exist bathrooms that not require to become flushed before with them.

But about the day of Sunday, Feb. 13, I'd my worst experience however.

I received incredibly rude treatment with a Spin course teacher that I just understand as “Liz.” She shows the 10: A.M. Course on Sundays.

Though I often consider Spin courses as of this area on Saturday, Thursday and Friday, occasionally I have to do programs by myself to support my routine. I experimented with do this on Feb. 13. I waited until fifteen minutes after Liz’s course to enter the area to setup and commence my program. I pay attention to the audio on my headphones through my iPod as to not disrupt other people who may be exercising within the bicycle space.

Liz was within the space nicely after her course and began enjoying audio really fully within the speakers. It had been so noisy that I really could not notice the audio by myself iPod. I expected her to show it along and was fulfilled with instant violence. She declined to show the audio along, and rather made it-up.

She also explained that she might do as she pleases. She also stated that despite the fact that I'm a spending client, I don't have any to make use of the space AFTER her course, as she's permitted to check her music. She declined to think about screening her music more gently, using headphones of her very own, or in the home.

Additionally, after I requested when she'd be achieved so when I really could return, she stated, “ I don’t know.” Therefore even if I experimented with bargain, I had been fulfilled with crazy conduct. I'd a scheduled appointment later that evening, but was prepared to avoid her-but she wasn't likely to ensure it is simple.

I visited the leading desk to protest. A ethical worker there experimented with assist me solve the problem. And Liz was rude to her aswell. She declined to provide the leading-table worker a period after I might go back to continue my exercise. Liz also snidely explained, “have a pleasant evening, ” when I quit. I will just speculate she was experiencing the truth that she bested me. If this is the way 24Hour Fitness wishes a two-year associate to experience, then I suppose that's good. I'd prefer to genuinely believe that this could be undesirable conduct.

I can't have confidence in this economy that the employee might care to become so rude to spending clients and other co workers. You will find additional teachers and team there who've been completely fantastic. I don't wish to abandon this gym. For example, a Johnny Alexander likewise was type to me that day and guaranteed me that administration might contact me. I wound up making the gym to get a stroll, instead.

No body approached me 24 hours later, Mon, Feb. 14. Nevertheless, I'm providing administration the advantage of the question.

Meanwhile, I'm disappointed that the teacher might genuinely believe that she could easily get away with being so unpleasant.


Offender: 24 Hour Fitness

Country: USA   State: California   City: Sherman Oaks

Category: Sports

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