6 years ago I signed a contract for membership at Riviera Fitness Gym handled by Paramount Acceptance.in this contract I had the employee of Riviera Fitness Gym include the clause that I would not be penalized for canceling my membership contract if I moved out of state. One year later I called Paramount Acceptance to let them know that in 30 days I would be moving out of state and needed to cancel my membership contract. They told me that I would need to provide documentation of my move. 3 weeks after I moved out of state I sent the required documentation.
However, when I received my credit card statement that month I found a charge from Paramount Acceptance for the following month's membership. I called Paramount Acceptance letting them know that they needed to refund this charge. The spokesman refused to comply, so I asked to speak with a manager. The spokesman transfered me to the voicemail of a manager and I left a detailed and very polite message asking for a return call. I received no call back even after trying again several times.
I then called my credit card company and explained my situation. They told me that if I sent in a detailed report with documentation they would remove this charge and refund my money. After reviewing my report and documents they ruled the charge to be fraudulent and no longer accepted any charges from Paramount Acceptance on my credit card.
6 years have passed and I have heard nothing more regarding this issue until just last week. I received a call from United Recovery Group collections agency stating that I owed a past bill from Paramount Acceptance. I let them know that this was a fraudulent claim and that I would not pay this charge. United Recovery Group has now called me everyday this past week letting me know that they are now charging me interest on this bill and that they will take legal action against me if I do not pay.
I have verbally disputed this claim over the phone and have sent a letter to United Recovery Group to dispute this claim. However, they continue to harass me with phone calls demanding payment.
I would recommend that noone ever sign a contract with Paramount Acceptance as they are dishonest and this nightmare situation could happen to you.
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