About a year back, I ordered two pairs of shoes off of the aldo website. 5 days later, I got an email that said the shoes were no longer available and it took several days for the refund which was not actually a full refund since they hadn't repaid the shipping. So for black friday, I took ...
I placed a qualifying order for a free Barbie tote and store (and did add this to my cart). I didn't receive it or one of the items in my order. When I emailed TOYS R US to resolve the complaint, the same day the order was cancelled stating it was "out of stock." Amazingly, when you go ...
Before I ordered a bamboo duvet cover, I asked for more details about the product. The customer service rep could provide no more details than the few sentences in the catalog. Upon receiving it, it seemed a lot larger than the double/queen size stated. There were no labels on the item and the ...
I placed an order 7 weeks ago! Last week I called to see what in the world happened, and the jerk I spoke with told me that because of hurricane Sandy, it was delayed... I totally understand that but I mean COME ON! 7 weeks?! It should have already been shipped out before the hurricane even hit! So ...
I purchased a bagel and cream cheese, Changed my mind to add a coffee, when I realized the price difference. Was told in a dis-respectful way I could not change my order I must purchase separately by a manager. What ever happened to customer service. This was not the first time I've experienced ...
I placed an order online and was suppose to receive $15 Kohl's cash, which I never received even after contacting Customer Service. Then, to top it off, Kohl's cancelled half of my order without informing me. I had to call customer service to find out that it had been cancelled. The response I got ...