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Usacomplaints.com » Shops, Products, Services » Complaint / Review: Big 5 Sporting Goods - Poor Return Policy. #981658

Complaint / Review
Big 5 Sporting Goods
Poor Return Policy

Yesterday I purchased a top that was on sale for $5.99 with cash. The top did not fit so I returned it later in the same day, with original tag on it and the cash register receipt. All I wanted to do was get a larger size. When I returned to the register with the correct size I had to show my ID. Corporate policy I was told. Really, for an exchange (same product) and I paid cash. So I reluctantly got my ID out and then was told I had to sign for the return.

I will never, ever set foot in the store again. I am surprised I was not stripped search. All for a $5.99 item paid for with cash!


Offender: Big 5 Sporting Goods

Country: USA

Category: Shops, Products, Services

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