I recently bought a blowback bb gun at big 5 and one of the store mangers there pointed the gun at my head he seemed upset and disturbed thats the last time I ever buy anything at big 5. I didn't expect that from a store manager. Bad customer service! Rude employees ...
I have been shopping at your store in Moreno Valley for 10 years and have purchased several long guns over those years. Tonight a new guy named MIKE informed me that he would not sell me a Mossberg 12 gauge shotgun because I intended to give it to my wife as a gift. He absolutely refused to let me ...
I bought a pair of walking shoes and a pair of work shoes in the Roseville, CA store. The walking shoes were Dr. Scholls brand, so I expected at least fair quality. The soles and heels came unglued and flopped as I walked. I re-glued them with Shoe Goo, but then the finish began peeling from the ...
I had a complaint about an inappropriate comment made by a manager to several employees at the Big 5 in Yucca Valley, California. On Friday, August 16, I observed a person coming in to apply for a job and when he gave the application to the manager and left the store, the manager commented on his ...
I walked into the store and was not greeted, I guess it would interrupt the staff joking around. I went to buy my daughter some soccer shoes but no one was there, and was never asked if I need help. I then went to pick out goalie gloves and shin pads. I went to seek out assistance and apparently it ...
Yesterday I purchased a top that was on sale for $5.99 with cash. The top did not fit so I returned it later in the same day, with original tag on it and the cash register receipt. All I wanted to do was get a larger size. When I returned to the register with the correct size I had to show my ID. ...