I purchased GroHair products, shampoo, conditioner and vitamins, that were advertised on TV. I was talked into buying a larger quantity at a reduced price. These products were distributed thru beautyclub.net. When I received the box, I called the number on one of the bottles and left a message telling them that the liquids had leaked and noted how poorly packaged the products were. They should have been bubble wrapped and taped. I also emailed letting them know I wanted to return for a replacement. I never heard back from the company. I decided to start using the products and noticed I was losing hair strands and after the 3rd usage, my hair was coming out in hand fulls, felt like it was more like melting off my head. I called my credit card company and I am now disputing the charge. I have to either get a statement from my salon stylist telling of the damage or go see a DR. Plus send a copy of my invoice.
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