First, and foremost I've been a loyal customer for almost a year. After this recent situation, I wish to NOT have anything to do Camp Bow Wow.
I dropped my dog off for a full-day stay only so he can run and play with other dogs. The entire 8 hours I was at work I tried looking at him over the iPhone app that allows me to see him play with other dogs, the whole time I was unable to see him. I knew something was wrong... And boy, was I right. I picked up my dog, Bacon, at 4:45pm with a co-worker and the staff member, Nick, told me my dog got into 2 altercations and they placed him in time out, no wonder my I couldn't see my dog all day, he's been left in a cage all day... They should of at least called me. And then Nick tells me my dog was pooping all day, another reason to call me, and then Nick tells me there was strings of blood in his feces, 4 times that day. I was appalled, I had NOT received one call from Camp Bow Wow's staff, blood in a dogs feces is a MEDICAL EMERGENCY, unacceptable. I had to rush my dog to the ER where he was admitted for 2 hours, come to find out something happened at the facility that stressed him out. I've never seen my dog look so bad, his eyes were blood shot, and he was completely tense. I called the corporate branch, still have not received a cal back, and the owner ends up calling me. Paul, the owner calls me and my co-worker liars and said my dog was aggressive. Paul, the owner has absolutely NO business ethic calling his customers liars, on top of that yelling at his customers. This branch should be shut down.
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