Usacomplaints.com » Shops, Products, Services » Complaint / Review: One Nation DC Movers - Charged double, attempted to charge even more, didn t fix things they messed up, and lied. Not happy. #924407

Complaint / Review
One Nation DC Movers
Charged double, attempted to charge even more, didn't fix things they messed up, and lied. Not happy

The quote was 471.00. I ended up paying a staggering 922.00. I was told up front that it would be extra for materials such as moving pads ($7 each), which most moving companies don't charge for. And TAPE: $6 per roll. The billing form they use does not itemize the materials the movers use, so the head mover guy ("David") put in a whopping $160. My things were well-packed, all boxed up, except for the couch, dresser, two bookcases, and several other large items.

When I called to ask about the charges, the customer service woman ("Edva") was less than friendly now that she'd pocketed my money. She said that the $160 wasn't that much compared to most customers' packing material charges. I asked her to read off the materials that went into the $160. Among them were a picture box for 19.99, and a box ceiling for $23, neither of which I ever saw, asked for, or agreed to. (I also never asked for the couch to be shrink wrapped or
for them to use and tape moving pads to a number of my large items.


Offender: One Nation DC Movers

Country: USA   State: Maryland   City: Gaithersburg
Address: 15501 Peach Leaf Lane
Phone: 2025586915
Site:

Category: Shops, Products, Services

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google