Usacomplaints.com » Shops, Products, Services » Complaint / Review: Debby s Petland - New England Pet Centers INC - Debby s Petland - New England Pet Centers ripoff sold sick dog wouldn t refund money wouldn t honor own warrenty deceptive practices, Nashua Concord New Hampshire. #91448

Complaint / Review
Debby's Petland - New England Pet Centers INC
Debby's Petland - New England Pet Centers ripoff sold sick dog wouldn't refund money wouldn't honor own warrenty deceptive practices, Nashua Concord New Hampshire

My daughter bought a "pug" dog from debby's petland in Nashua New Hampshire 8/29/03 at closing time. The begining of labor day weekend, 8/30/03 late at night my wife noticed something funny about his eye but it wasn't bothering him so we figured we'd wait and see. 8/31/03 upon awakening we noticed that "Sulleys" (the 9 week old pug) eye had clouded over and waited for the pet store to open, when it finally did we were told to call their vet, which I did and discribed the problem to him, he stated that he worked for Debby's and didn't have a office

I could bring the dog to BUT I should get him looked at right away, we found a open vetrinarian office in Nashua N.H. And brought Sulley to them, they stated that we need to get him to a specialist right away and THEY called one in woburn Massachusetts, (Mass Referial Hospital) we brought Sulley there, they kept Sulley overnight, The next morning (monday) we received a phone call from mass referial, Sulley's eye had ruptured and we were to meet the opthamoligist at Bulger hospital in Andover Massachusetts, we went to Woburn to pick Sulley up and then drove to Andover, they checked Sulley out and said his eye would have to be removed, they also had noticed that Sulley has a upper respitory diesease that debby's told us was "Kennel Cough".

The vet stated that we should get over any emotional ties we had with the dog and bring him back to the store and gave us a letter on Hospital stationary stating the same, we brought Sulley back to Debby's in Nashua and was told that they wouldn't take him back, a employee also stated "he was fine when he left here, you must have broke him" So there I was, with a sick dog, and NO MEDICINE, for either his eye or his respitory problem or his pain. So back to bulger hospital We went with Sulley, there they gave him something for his problems and gave us the name of the MSPCA hospital and said they would do the operation cheaper for us, now Sulley's eye had been removed and he still has the respitory problem but he funtions like a normal dog execpt you can't exercise him because of the respitory problem. Now I'm in the process of suing.


Offender: Debby's Petland - New England Pet Centers INC

Country: USA   State: Massachusetts   City: West Roxbury
Address: 1600 V. F. W Parkway
Phone: 6173253800

Category: Shops, Products, Services

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