Never agree to anything with frauds and cons from Global Living. If they call you on the phone, I suggest you hang-up. What a ripoff and con-artists indeed!
I was subscribing to ONE magazine called Men's Health. I enjoy this magazine and found it very helpful and informative. About the time my subscription to this magazine was due to expire, I received a call from Global Living asking if I'd like to renew it. Since I liked the magazine, I agreed and was subjected to a bunch of questions all which were being recorded.
Next thing I know, I was being billed for a bunch of magazines that I did NOT subscribe to. What's worse is Men's Health isn't even a part of the subscription. I was being charged with $49.99 a month!
Attempts at cancelling this account were futile to say the least. Their customer service department is full of unprofessional, rude, inconsiderate representatives. I had an advocate from my Visa Card company get on the phone with me to dispute the charges they were putting on my card. After about a half hour being on hold while they search for their records, they played the recording to us. Sarcastic, rude, inconsiderate, and down-right unprofessional comments were made. Since they had me on recording, I was forced to abide by the verbal contract. However, the understanding that I had with the recording was for the ONE magazine and not for 5 or 6 and certainly NOT for $49.99 a month!
I went ahead and kept paying the monthly charges since they had me on recording which was fraudelently obtained. I hoped to just pay out the rest and NEVER EVER renew it when it expires. Upon review of my credit card bill, I saw that they had charged me twice in one month. I called them to inquire about this and was told that I renewed it. I RENEWED IT? Now why would I do that? Then, I was put on hold again for what seemed like an eternity while they search for my records. The rep that helped me played the recording that supposedly documents that I agreed to renew it. After listening to it, it was a recording from the very first, initial verbal agreement from a year ago. The address in it was completely wrong. It was my address from a year ago.
After I threatened a lawsuit, the rep then suggested I write them a letter requesting a cancellation. He said they will process this request. I have a feeling that this is not the end of things. NEVER EVER agree to anything with Global Living. If they call you, hang up immediately!!
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