I was given a gift card from my family I spent $8.00 of the $25.00 balance, when I found the card again I noticed that it had Not expired untill 4 this is jan I had recieved several more git cards over the hollidays, so I was going to add this Visa gift card. I did not know what the balance was so I called the 1800 # on the card and was told the balance was Zero. I asked them what the purchase' s were, they told me I had used the card ONE time and placed $8.00 charge on the card but since I had Not used the card In over 12 months They (visa) or silertonbank, started taking fee's from the card, I demanded to speak with a supervisor or a manager, (guess what happened) I was left on hold for over 45 mins without ever speking with anyone I did call back several times to speak with a supervisor or manager they just kept hanging up on me, I told them they stole from me and my family since the card had not expired yet apri 2013. I know its not much of a balance $17.00 and some change, But Hey My kid paid a fee and taxes on the card to give me a gift, I am too upset to tell my child that the money gift card they gave me was stolen by the Giftcard company. So what is being Done about this? How much money has this company and Other Gift card compaines Stolen from People Like me a older person whom just wanted to go buy a small gift for her Birthday. This is so Not being honest. Thank you for letting me complain
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