Usacomplaints.com » Shops, Products, Services » Complaint / Review: Unique van lines - Superior deception and incompetence. #827562

Complaint / Review
Unique van lines
Superior deception and incompetence

They promised me my moving date 30 days before I moved. Then, the day before I was to move they called to tell me they wanted to move me the following day. This is after I had made all my hotel accommodations and driving plans.

I personally made sequentially-numbered labels for all my things so I could validate complete delivery. The shipment was promised within 14 days. I received a call on the 14th day that it was in-transit with no absolute delivery date. It showed up 23 days after I vacated my residence.

Upon (late!) delivery, the moving staff tried to give me things that WERE NOT MINE. I rejected a bookcase, an expensive tool, and a chair that were owned by someone else. I was missing an expensive vacuum cleaner and a box with with costly items. Another item was completely destroyed. Total loss was greater than $500.

You CANNOT trust the moving staff to be consciencious and honest. They just want to unload the truck — they don't care who owns the stuff they unload. GOOD LUCK if you ignore this warning. It will cost you much more than you planned!


Offender: Unique van lines

Country: USA   State: Florida   City: Miami
Address: 20855 N. E 16 Ave

Category: Shops, Products, Services

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