It's very simple. They did not fulfill my order, and had no intention of doing so. I ordered on Monday evening, 1/23 and received a confirmation for our facebookfans order. Heard nothing from them until the morning of 1/25 — received two emails back to back as follows:
EMAIL #1 - 6:13am PST
For Questions & Support, click here Support Center
Dear Customer,
Your order is being processed. Please allow 48-72 hours for the campaign to begin. Contact us if you have any questions. Here's how we gather fans for your fan page: We use our network of facebook fan pages, websites and blogs and redirect real traffic (real people) to your fan page and have them choose voluntarily. Basically, if they click like on your fan page, it means that they like your fan page.
Please find below the order information:
Service: Facebook
URL: https://www.facebook.com/pages/Vickie-McKeehan/300843356627935
Your start count is 561.
Sincerely,
Buy Real Marketing Team
I am obviously alarmed because this is not my order — I have NO IDEA who Vickie McKeehan — and when I go on the website and click on tracking and put in my order number (4618723152) the order states: facebook.com/TheGroupRoom — so I had not given them the name of a page I did not know.
10 minutes or later (6:23am PST) THIS email comes in:
For Questions & Support, click here Support Center
Dear Customer,
The campaign has been completed succesfully. Please contact us if you have any questions. Please find below the order information:
Service: Facebook
URL: https://www.facebook.com/pages/Vickie-McKeehan/300843356627935
Your end count is 2134.
Sincerely,
Buy Real Marketing Team
I have tried to leave a message on their number — the mailbox is full. I have started TWO reports with them - no response. I have left a message from the homepage — absolutely no response. I finally figured it out... They had no intention of ever fulfilling the order. They trolled around on facebook and found a page with about the right amount of fans to have found and tried to make me think they had done something. This company is a complete scam — and unethical. I have since talked to American Express and will not be paying them, but other people should.
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